Curbside service set to begin at all nine MCPL locations
WAUSAU (April 28, 2020)– Since the Marathon County Public Library closed on March 17 due to concerns over COVID- 19, area patrons have not been able to check out new materials. But that will change on May 4, when all nine locations began offering curbside service to the public. Curbside service will last for the duration of the library’s closure, which is expected to last through May 25.
To participate in this service, patrons should call their preferred MCPL location. Holds will only be taken by phone at this time. No online requests can currently be placed via the V-Cat catalog. However, it is highly recommended that patrons check the V-Cat catalog to check item availability prior to calling.
Patrons may only request a maximum of 5 items per card, per day, per pickup. Patrons may only request items that are available at the library location that they are calling, as no transits between libraries are occurring at this time. Due to anticipated high demand and limited staffing, it may take up to a few days for items to be ready for pickup.
Once a patron’s item(s) are ready for pickup, they will receive either a phone call or an email notification. To schedule a day and time to pick up their items, patrons should call the library where their items are being held.